Because Apple makes the hardware, operating system, and many applications for every Apple product, AppleCare for Enterprise offers built-in support and service that you can`t get anywhere else. You`ll receive IT support by phone or email for all of Apple`s hardware and software. We provide support for complex deployment and integration scenarios, including MDM and Active Directory. In the diagrams above, a green check mark indicates an unlimited number of support incidents. Select Support offers a total of 10 enterprise-level incidents in the specified areas. Some issues may require the use of multiple support incidents to address them. Your AppleCare account manager helps you verify your IT infrastructure, track issues, and make monthly checks of your account activities, including support calls and repairs. With the ongoing support of your AppleCare Account Manager, you and your team can get the most out of AppleCare for Enterprise. Three levels of support for server integration, migration, and extensive operation. Your institution can save more than $33,000 by purchasing OETC`s exclusive AppleCare OS alliance-level support plan. Member institutions can purchase any number of technical support contacts for their institution, with no minimum requirements and at a low price per contact. AppleCare for Enterprise can help reduce the burden on your internal help desk by providing 24/7 technical support over the phone to your employees.